Terms and Conditions

1. What PrepMate is

PrepMate provides online mock tests, practice questions and explanations for competitive exams, company hiring tests and job roles, together with interview preparation guides. Tests are timed and scored on our servers.

PrepMate is an independent platform. We are not affiliated with, endorsed by, or acting for any government body, exam conducting authority, recruitment board or company. Exam, company and role names are used only to describe what you can practise, and trademarks belong to their respective owners. Their use here does not mean that any of them sponsors, endorses or is connected with PrepMate.

Practice improves preparation but we cannot promise any exam result, rank, interview outcome or job offer.

2. Your account

• Provide accurate information and keep your sign-in details secure. You are responsible for activity on your account.
• One account is for one person. Do not share or sell access.
• You must be at least 18 to create an account. A person under 18 may use PrepMate only with the consent of a parent or legal guardian, who is responsible for that use and agrees to these terms on their behalf.

3. Free and paid plans

Some features and tests are free. Paid plans (currently planned as “Plus” and “Pro”) are not yet on sale. Plan names, prices, applicable GST and the billing period are shown at checkout before you pay. Prices shown on the site before launch are indicative and may change.

Whether a subscription renews automatically, and how to cancel, will be stated clearly at checkout. Paid plans renew automatically until you cancel; you can cancel at any time from your account. See our Refund & Cancellation Policy.

4. Acceptable use

You agree not to:

• copy, scrape, download in bulk, redistribute or sell questions, explanations or tests;
• use bots, scripts or other automated tools to access the service or take tests;
• tamper with timers, scoring or the test interface, or try to obtain answer keys during a test;
• attempt to access other users’ data or disrupt the service;
• upload unlawful or harmful content, or use the service for anything unlawful.

5. Content and intellectual property

The questions, explanations, software, design and branding on PrepMate belong to us or our licensors and are protected by law. We give you a personal, limited, non-transferable licence to use them for your own exam preparation. Where previous-year or third-party material is used, it is attributed and used on a legitimate basis. Our questions and explanations are written or adapted by us and reviewed by editors. Previous-year papers are linked from the official source and not copied onto PrepMate. You may not copy, resell or republish our content without written permission. If you believe something on PrepMate infringes your rights, write to us and we will review it and remove it promptly where it is justified.

6. Accuracy of content

Every question is reviewed before it is published, but mistakes can happen. If you find one, report it and we will review it. When a question is corrected we create a new version, so your earlier results are not silently changed. Syllabus, patterns and dates are set by the exam authorities and may change; always check official notifications.

7. AI features

AI features (such as a tutor) are planned. When available, AI-generated content will be labelled, may contain errors, and will never override a reviewed answer key. Do not rely on AI output as the sole basis for any decision.

8. Suspension and ending your account

You can stop using PrepMate or ask us to delete your account at any time. We may suspend or end access if you break these terms or misuse the service, and we will explain why where we reasonably can.

9. Disclaimers

The service is provided “as is” and “as available”. To the extent permitted by law we do not promise that it will be uninterrupted or error-free. We do not guarantee any exam result, selection or job offer. Practice questions, answer keys, explanations and exam or company information are for preparation only; they may contain errors or become out of date, so always confirm dates, eligibility and other details in the official notification or on the official website.

10. Limitation of liability

To the extent the law allows, PrepMate is not liable for indirect or consequential loss, such as a missed exam, lost opportunity or lost income. Our total liability for any claim connected with the service is limited to the amount you paid us in the 12 months before the claim, or ₹1,000 if you have paid nothing. Nothing in these terms limits any liability that cannot be limited by law, including your rights under the Consumer Protection Act, 2019.

11. Governing law and disputes

These terms are governed by the laws of India. The courts at Noida, Uttar Pradesh, India have exclusive jurisdiction over any dispute arising from these terms.

12. Changes to these terms

We may update these terms. If a change is material we will tell you in advance, and continuing to use PrepMate after the change takes effect means you accept it.

13. Contact

Questions about these terms: support@prepmate.si.